Returns
Returns & Exchanges
We do not offer refunds.
At House of Galah, each piece is individually hand-dyed and one-of-one. Because of the nature of our process, all sales are final.
Exchanges are only accepted if an error was made on our end (for example: incorrect item shipped or product defect).
To request an exchange:
- You must contact us within 30 days of delivery
- Item must be unworn, unwashed, and in original condition
- Proof of purchase is required
If approved, the item must be shipped back before a replacement is sent.
Shipping Costs
Customers are responsible for return shipping costs within the United States.
Shipping fees are non-refundable.
We recommend using a trackable shipping service, as House of Galah is not responsible for lost return packages.